Citizen Services Museums
Today, documentation is one of the museum's most important functions. The museums can establish themselves as "documentation centres", as institutions that gather, manage and disseminate cultural information, information that can be just as important as the collections themselves or more so. Documentation in the museum must be understood in a dual sense. Firstly, as the set of documents held by the institution, which may be highly varied in terms of formats, content, origin and cultural value. Secondly, as a process, that is, a series of working sequences applied to the collections of documents or in the management of the museum in accomplishing its different functions.
The basic tasks assigned to the technical departments of documentation are the documentation functions assigned to the museums' collections area: