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Consejo de Cooperación Bibliotecaria

Working groups. Virtual reference

Working Group for Virtual Reference

Working group that reports to the Technical Cooperation Committee for Public Libraries.

General information

Coordinator: Alfonso Ramos Torres, Library of Andalusia


  • Continue examining ways to improve the "Pregunte, las Bibliotecas Responden" [Ask and the Libraries will answer] service.
  • Draft a procedures manual.
  • Propose extending the number of participating libraries, particularly municipal libraries.
  • Open up participation to public libraries in Latin America.
  • Compile online reference resources to help professionals and users of the "Pregunte, las Bibliotecas Responden" service.
  • Study the possibility of addressing the demands of users of this service in foreign languages.

Annual reports:

Results and working papers

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