The General Administration Archive offers the possibility of obtaining copies of the documents kept there, which prove the rights of the citizens in their relations with the Administration. The certification of the administration's action must be carried out by the competent offices. The General Administration Archive will provide them with the required records.
The certificate can be applied for by ordinary mail, e-mail or fax, stating all the required information for the search. The centre will answer, if possible, in the same format. If the answer is positive, the centre will state the payment instructions.
The public institutions can also address the Archive to request the administrative records required to carry out their duties. They can do so following the same instructions as for citizens.
To request copies of documents that contain personal data, if produced in the last 50 years, proof of identity must be provided by showing a national identity card, passport or residence permit. This will ensure the right to privacy (or data protection). If the individual requesting the information is not the person concerned, he/she must submit the express authorisation of those concerned.
The General Administration Archive offers researchers, citizens and public institutions a collection guidance and search service. Those who wish to use the service may contact the centre by ordinary mail, e-mail or fax, explaining, clearly and concisely, the documents or specific records they are interested in. The technical staff will search for them with the Archive's description tools and, if possible, will answer in the same format as the enquiry was made.