The Ministry of Culture's Citizen Information Centre (CIC) is a meeting and communication space for all citizens with the world of Culture. It is designed and adapted for the information needs of a dynamic society which is open to new ideas.
With this modern centre, the Ministry is contributing to the Government's commitment to fostering the information society and making Government more effective, putting the latest information and communications technology within reach of the public.
Its setting is attractive, with modern facilities and technology, allowing it to offer services to citizens through various communications channels: self-search with touch screens that provide free internet navigation, complemented with wi-fi technology in all the spaces; citizen support service in-person, by telephone, or via electronic or virtual means.
It has specialised personnel capable of providing the requested information in person or via any of the channels that the user prefers and resolving, quickly and efficiently, any query related to the Ministry of Culture .
It is the Centre of reference for communication between citizens and the Ministry, based on the range of quality public services concerning government information, information on the Department's activities and on its cultural programme.
Plaza del Rey n° 1
28004 - Madrid
Telephone: 902 55 55 00